You can reach us via the contact us application above. Our team is available to assist you with any questions related to orders, shipping, policies, or general inquiries.

All sales are final, and we do not offer refunds or cancellations. Due to the nature of fireworks, we cannot accept returns. However, if you experience a dud firework, we do offer our No Duds Guarantee, which provides store credit for verified defective items.

Yes! We provide bulk discounts on cases, bundles, and pallets. The more you buy, the more you save. If you’re interested in large-volume purchases, check out our website or contact us for more details.

If you selected Ship Out™, your order will be delivered to your address or a Fireworks Hub™ location. Pickup orders must be placed separately and are only available at designated locations.

Since we are based in tax-free New Hampshire, most customers will not be charged sales tax. However, some states have economic nexus laws, which may require us to collect sales tax at checkout depending on your location. You will see any applicable tax before completing your order.

No, we currently only ship within the United States and only to states where fireworks shipping is legally permitted. Some states have restrictions, so please check our shipping policy before placing an order.

We strive to ship all orders as quickly as possible, but delays can occur due to high demand, carrier issues, or regulatory requirements. If your order is delayed, check your tracking information or contact us for updates.